FAQ

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Zeed FAQ

Hey there! Welcome to the Zeed FAQ page where we've gathered answers to the questions we hear most often. Don't see what you're looking for? No worries, just reach out to us directly. We're here to help!

1. What types of products do Zeed offer?

We offer a wide range of products tailored to the restaurant and food service industry. Our selection includes "Fresh Produce, Meat & Poultry, Dairy & Eggs, Canned & Packaged Goods, & Restaurant Supplies, & more" For a detailed look at our offerings, please visit our "Shop by Category" page.

2. How can I place an order?

Placing an order with us is easy! Simply browse our website, select the products you wish to purchase, and add them to your cart. When you’re ready, go to your cart and proceed to checkout. Follow the prompts to enter your shipping and payment information, and confirm your order.

3. What payment methods do you accept?

We accept a variety of payment methods, including:

  • Credit and Debit Cards (Visa, MasterCard, American Express)
  • PayPal
  • Any other payment methods you accept 

4. How do I track my order?

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your shipment through our "Cart" page or directly through the carrier’s website.

5. Can I modify or cancel my order?

Orders can only be modified or canceled within “time frame, e.g., 24 hours” of placement. Please contact our customer service team as soon as possible to request any changes. After this time, we may not be able to accommodate changes, as orders are processed quickly.

6. What is your return policy?

We want you to be completely satisfied with your purchase. If you need to return an item, please do so within “number” days of receipt. Items must be in their original condition and packaging. 

7. How can I contact customer support?

If you have any questions or need assistance, our customer support team is here to help. You can reach us via:

8. What should I do if I forget my password?

If you forget your password, click on the “Forgot Password” link on the login page. Follow the instructions to reset your password and regain access to your account.

9. How do I stay updated on promotions and new products?

To stay informed about our latest promotions, new products, and updates, subscribe to our newsletter. You can sign up at the bottom of our website or during checkout. Follow us on social media for real-time updates and special offers.

10. How do I create an account?

Creating an account is simple. Click on the “Sign Up/Register” link at the top of the page, enter your details, and follow the prompts to create your account. Having an account allows you to track orders, save favorite items, and manage your personal information.